Customer reviews for Birmingham Self Storage

Great, friendly, helpful service. Clean, secure and easy to use. Really good to have staff on site.

Top scores alround completely justified as every person that dealt so detailed and efficiently with my moving in, were professional, friendly and warmly welcoming in the extreme!

Everything was very simple and straightforward, staff helpful and friendly, storage facilities clean and orderly.

Really great customer service. Luke explained everything very clearly, was friendly and helpful. The facilities are good and the terms are reasonable. The 'extra' service of taking delivery of mail order items was a very pleasant surprise.

The Representatives Luke, Russell and Sam were more than helpful. They most certainly made me feel at ease and answered my questions and concerns with great respect and patience They offered us a water and the use of the toilets if we needed.

Very professional friendly staff especially at your byfleet branch (Charlotte) and everything explained efficiently and in a simple manner. My storage was transferred to birmingham which also ran smoothly and received call to tell me everything was safely stored.

Good storage rates, secure and modern facilities, helpful and friendly staff, clear and simple process to get checked in.

It was easy to book. The staff were friendly and help full.

Very happy with the ease of the getting my stuff into the storage. only problem was that I was not able to use one of their transporting crates off site, this would have helped a lot.

Very friendly and helpful staff. Luke and Russel were very welcoming and considerate. Thank you