Customer reviews for Birmingham Self Storage

Lovely service, staff were quite charming and hilarious while also being super helpful!

Very convenient location for the city centre, great and friendly service from Ammad, professional and efficient experience.

It’s been a while since I first used Big Yellow Storage over a decade ago, and they’ve evolved a lot since then. The feeling of being able to offload household clutter and store it securely is still the same, but the overall ease of use has improved dramatically. I was sceptical about the new app at first, but I have to admit it’s much more convenient for calling the lift, opening doors, and managing access. The Birmingham store is conveniently located within walking distance of the city centre. My check-in was quick and straightforward, and the staff were very friendly and helpful. I’m glad I chose them over the other options I was initially considering.

Amaad was great! Very helpful and took his time explaining. Made it a great experience all around, thank you!

Amaad and Meg offered great service and had amazing etiquette. The process was very smooth and enjoyable.

Amaad is such a good guy he is so professional !!

Amaad was really helpful

Amanda and Meg they were very helpful, patient and kind to us, giving us all the information that we required.

Luke was welcoming, lovely and explained all the process well. Lovely costumer service. Would recommend.

Good Service, kind staff and nice work with Mr. Luke. Clear explaination with the contract and all the process.