Luke, Meg and the whole team are brilliant. Very professional and helpful and make being at the unit so easy and are great at helping resolve any issues too.
The team here are lovely and so helpful! Great experience all round.
The staff here are so kind and helpful. Luke especially is wonderful! Really friendly and well run place to hire a storage unit, I highly recommend!
Luke was very welcoming and helpful. Explained everything very clearly. Couldn't have asked for anything more.
Really good storage unit I have kept my stuff for a couple of months here and my items were kept safe and everything went smooth while moving my things out plus the staff are so polite and nice and VERY helpful I would recommend to everyone
A secure storage facility with plenty of parking and supportive and helpful staff, who will help you anyway they can. From helping you to upgrade or downsize your storage as you require, to helping small business grow.
Luke and Meg at Big Yellow Storage Birmingham are absolute stars! From the moment I arrived, they were friendly, professional, and incredibly helpful. They went above and beyond to make everything smooth and stress free explaining all the options clearly, helping me find the perfect unit, and making the whole process quick and easy. It’s rare to find customer service this good these days both Luke and Meg made me feel genuinely valued as a customer. The facility is spotless, secure, and easy to access, but it’s the people here who really make the difference. Highly recommend Big Yellow Birmingham, especially if Luke and Meg are looking after you they’re a credit to the company! 👏👏
Great service from Luke
What a service, very friendly staff members, in particular Luke at the reception who facilitate everything even the loaf was delayed to be picked up, fortunately he enabled out of working access , many thanks highly appreciated and recommended 👍
Sasha and mo was very helpful with the process and how everything was going to work they deserve a raise.