Customer reviews for Birmingham Self Storage

4.8 out of 5 stars
1010 reviews
Alan is a great member of staff. He helped me a lot with everything.
Kumru Paksoy
28 Nov 2025
This is the second time I'm using Big yellow for storage during my move. Alan was absolutely brilliant and made it very easy at the time of closing my space. Thank you everyone in the team in making my move a smooth process
Jayanithya Kumar Kashyap
28 Nov 2025
Fast and efficient - great customer service from Sasha would totally recommend. Sasha went above and beyond.
CCC clinic
4 Nov 2025
The staff here are so helpful and made sure we felt welcomed, comfortable and secure during long days at the unit, special thanks to Luke!
Elizabeth
3 Nov 2025
Excellent service the staff at the location were fabulous and helpful. They were professional and knew exactly what we needed. The location is great. The actual facility itself is very secure. I’ve been using storage unit companies for 15 years and this is the best one yet.
T C
30 Oct 2025
Luke, Meg and the whole team are brilliant. Very professional and helpful and make being at the unit so easy and are great at helping resolve any issues too.
wonderland rogue
28 Oct 2025
The staff here are so kind and helpful. Luke especially is wonderful! Really friendly and well run place to hire a storage unit, I highly recommend!
bertie
28 Oct 2025
The team here are lovely and so helpful! Great experience all round.
Meg Sleath
28 Oct 2025
Great storage unit with kind and polite staff - made to feel really welcomed especially when had to be at the unit for a prolonged period of time and thank you to all the team for letting me borrow the kettle so I could make a cuppa.
Hannah Kaye
28 Oct 2025
Luke was very welcoming and helpful. Explained everything very clearly. Couldn't have asked for anything more.
Francesca Wilkinson
25 Oct 2025