Really good storage unit I have kept my stuff for a couple of months here and my items were kept safe and everything went smooth while moving my things out plus the staff are so polite and nice and VERY helpful I would recommend to everyone
A secure storage facility with plenty of parking and supportive and helpful staff, who will help you anyway they can. From helping you to upgrade or downsize your storage as you require, to helping small business grow.
Luke and Meg at Big Yellow Storage Birmingham are absolute stars! From the moment I arrived, they were friendly, professional, and incredibly helpful. They went above and beyond to make everything smooth and stress free explaining all the options clearly, helping me find the perfect unit, and making the whole process quick and easy. It’s rare to find customer service this good these days both Luke and Meg made me feel genuinely valued as a customer. The facility is spotless, secure, and easy to access, but it’s the people here who really make the difference. Highly recommend Big Yellow Birmingham, especially if Luke and Meg are looking after you they’re a credit to the company! 👏👏
Great service from Luke
What a service, very friendly staff members, in particular Luke at the reception who facilitate everything even the loaf was delayed to be picked up, fortunately he enabled out of working access , many thanks highly appreciated and recommended 👍
Great experience, quick and sufficient with checking in (I started the process before my date to move my stuff in) friendly and helpful staff
Sasha and mo was very helpful with the process and how everything was going to work they deserve a raise.
Great service: helpful, considerate, professional, and friendly. Made the whole process checking-in.clear, quick and easy. Thanks to Sasha for all your help.
Best service
“I had a fantastic experience with big yellow storage. The facility is clean, well-lit, and very secure, which gave me peace of mind about storing my belongings. The staff (LUKE) were friendly, professional, and always ready to help with any questions I had. I also appreciated how easy it was to access my unit — the hours made it super convenient. Pricing is fair compared to others in the area, and the whole process from move-in to move-out was seamless. Highly recommend to anyone needing reliable storage!”