Customer reviews for Birmingham Self Storage

4.8 out of 5 stars
1000 reviews
Great experience, quick and sufficient with checking in (I started the process before my date to move my stuff in) friendly and helpful staff
louanne taylor
18 Sep 2025
Great service: helpful, considerate, professional, and friendly. Made the whole process checking-in.clear, quick and easy. Thanks to Sasha for all your help.
Antony Woodruffe
16 Sep 2025
Best service
MB KING
11 Sep 2025
“I had a fantastic experience with big yellow storage. The facility is clean, well-lit, and very secure, which gave me peace of mind about storing my belongings. The staff (LUKE) were friendly, professional, and always ready to help with any questions I had. I also appreciated how easy it was to access my unit — the hours made it super convenient. Pricing is fair compared to others in the area, and the whole process from move-in to move-out was seamless. Highly recommend to anyone needing reliable storage!”
AZARIA JACKSON
8 Sep 2025
Danny and Mo made our process smooth with clear explanation of how to pack, sort and make a passcode…excellent service!
Toni Fenton
8 Sep 2025
Big yellow storage has been so helpful in setting up our storage, super cheerful and happy to answer any questions. Luke was especially helpful!
Willow Dunlevie
6 Sep 2025
Luke was Very helpful 👏🏾 saved me £200.
ansoumane konde
6 Sep 2025
The big yellow storage unit is such a secure and safe place to leave out stuff. Luke was such a kind and helpful representative that made me feel super relaxed about leaving my valuables in a unit. 10\10 would recommend
Zoey Styres
6 Sep 2025
luke and sasha were very welcoming and helpful throughout my check in process!!
tife
30 Aug 2025
A very good experience Luke and Sasha were so helpful and explained everything to me in detail . I so appreciated it especially since it was my first time using a storage room .
Keenayah El ouali-Dunn
30 Aug 2025