Reena was fantastic in helping me set up my account and storage at Big Yellow. She made the whole process smooth and stress-free. Super friendly, efficient, and professional—couldn’t have asked for better support. Thank you!
I recently had the pleasure of interacting with the customer service team at big yellow self storage, and I must say, the experience exceeded my expectations. From the moment I reached out with my inquiry, the response was prompt, courteous, and incredibly helpful. Reena, the representative I spoke with, demonstrated a deep understanding of the product and addressed all my concerns with clarity and patience. What truly impressed me was her willingness to go above and beyond to ensure I was satisfied with the solution provided.
Brilliant Storage. Friendly staff, Secure. Even makes me cups of tea & coffee with a friendly ask! Out of hours storage super useful also.
Rina and Lucia were great. Super helpful and really friendly. Rina sorted everything I needed and the space feels really secure. Very happy
Lulu was really helpful. Nice and very organised place.
Reena was so helpful and lovely, I can't recommend this location and the staff enough!
great service by reena!
I just love the Big Yellow Storage, it's so much better than the others. The corridors are wider, the trollies are a proper size and the security is top notch. I got great service from the team inc Chris, Reena and Lucy, thanks for making my experience effortless. I'll be back.
Been using this company for 3 years Chris , poppy , mike, Lucia , Henry and reena have been the best ever looked after me helped me and I would never use another spot ! Excellent guys !
such good service! Reena was so nice and helpful the whole time. Really appreciated her kindness!”