very organised, clean storages and information are provided in a clear way easy to understand.
Giacomo
8 Feb 2023
very organised, clean storages and information are provided in a clear way easy to understand.
Easy to use online system. Efficient and friendly on the day check-in - thank Alisa. Great location.
Gary made the process very calming as was stressful day
Great customer support, convenient options to estimate the size requirements based on the items list
I felt welcome from the minute I walked through the door. The staff were very knowledgeable and made it super easy to understand the process.
Garry at big yellow made our first time using the company very straight forward was patient and didn't mind answering all my questions.
The online check-in process was easy to follow. As part of the onboarding, the videos make it easy to get through the sections. Last, the on-site personnel was helpful.
Easy to use and efficient service, friendly team, great price
Smooth process and lovely staff. Chris was exceptionally helpful and made the whole experience very hassle-free.
Team members at both stores (Acton & Bow) were so helpful, accommodating and clearly explained things. Really good customer service.