Big Yellow were unbelievably helpful, empathetic, and generally lovely. I had trouble getting my head around the pricing and they were able to break it down for me, they gave me honest and helpful opinions rather than trying to up-sell, and were genuinely warm and funny people! Ibrahim, Lisa and Kat were really helpful all round - can't recommend them and their team enough!
Big Yellow were unbelievably helpful, empathetic, and generally lovely. I had trouble getting my head around the pricing and they were able to break it down for me, they gave me honest and helpful opinions rather than trying to up-sell, and were genuinely warm and funny people! Ibrahim, Lisa and Kat were really helpful all round - can't recommend them and their team enough!
The service I was given by Lisa Ibrahim was outstanding.
Great service, very friendly team . My main contact was Ibrahim Khan who was very polite and helpful.
From the point of call to confirming my booking, the service has been pleasant and smooth. Staff over the phone were very helpful and the staff at the venue were amazing.
Great customer service from Kat - talked me through everything and ensured I had everything I needed to push on. The process to store items is very easy and feels secure.
Excellent service
Easy to use, helpful staff (Lisa was fantastic), good price.
Easy, quick and nothing unexpexted. Gizem was of great help and made the whole process smooth.
It's easy, quick, good rates and the staff is super nice and very helpful. Especially Burcu was very competent and helped me out with last minute changes.