The whole experience actually, from finding me a unit, pricing and the contracts signing. Sal was fantastic and so lovely.
Carol
6 Jul 2023
The whole experience actually, from finding me a unit, pricing and the contracts signing. Sal was fantastic and so lovely.
Sal went above and beyond at all stages of the process, from helping reserve my space on the phone (even when initially there wasn’t availability on the website) through to sorting me out in-person with all the information I needed about using the facility. Their friendliness was contagious, and made what could have been some dry admin completely the opposite! These interactions alone would make me recommend this location to anyone who needs storage.
Everything was laid out very openly and easy to understand. Amy the lady that helped me was very friendly and concise, and answered all questions very well
Easy online check in process. Everyone who I spoke to on the phones was very helpful. Loved the video about what to do when you first arrive. Staff at the site were excellent and instructions for entering and exiting were very clear!
Was very informative with going through all the detail and answering all our questions. The customer service itself has been great so far
Vicky was incredibly accommodating, she helped us with understanding what plans were best, while also being incredibly friendly and approachable to us unknowing what’s best.
Very helpful communication and easy to use!
Very good customer service
Very helpful staff especially the managers. Great price offer in matching another quote. Place easy to use, easy access and clean and bright rooms. I am happy to store my
Ver quick and efficient service very pleased