Very well but the insurance came as a shock when checking in
Harry
18 Nov 2018
Very well but the insurance came as a shock when checking in
Had never used a storage company before and from start to finish it was an easy process. I was delayed in moving in and the team consistently contacted me to help rearrange and when I (eventually!) turned up Lisa on reception was amazing. Had my details ready, talked me through everything and was totally friendly. So thank you!
Website easy to use and to make a provisional booking, all good.
It was all really easy and smooth - couldn't have been better.
Quick assistance and good communication via live chat.
I thought my initial enquiry was dealt with efficiently and the process of how to do things explained sufficiently.
Everything handled very well. Jeanine was very friendly and helpful.
Made simple to understand. Very accommodating staff- friendly to myself and my children
Very straight forward, Kendell Charles was amazing in explaining everything. Very help and understanding. Explained everything we needed in simple terms and provided us with everything we needed. Great customer service from Kendell.
I received a call having made an enquiry online, and was able to ask questions about the process which was very helpful.