The staff were really helpful, we'd had a flood at home and the decorators were finally coming in to do the work. This was all very stressful what with working full time etc. When we walked into the office there was a calmness and the staff were great. I felt that I could finally relax a bit knowing that we were in good hands. I
good service , but slow system that day when i join
been with yellow storage about 6 weeks now,easy to work from ,should have done it long ago,nothing is too much trouble,totally recommend
The envionemnt is ok but two kind of services are left empty.1-Trash disposal system2-car rental services and last but not least we had problem with electricity access near our storage All the rest is good nd satisfactory
Big Yellow came to the rescue when i needed a short term solution to a spacing issue. They provided a fantastic price, great location and a simple solution. Security was clearly not an issue and although I worried about the snows potential impact on what seemed a fairly flimsy storage, I needn't have worried, all was well. The whole process of securing storage was completely uncomplicated, easy to follow and simple at a time of stress, exactly what was needed.
I was most impressed with the good, old-fashioned courtesy shown by the staff. They explained everything clearly and made you feel special.
i am not sure that you could improve on the service that i received at your BROMLEY store, your staff are top notch, very helpful and well mannered, the room i had was the correct size on there advise and very clean, thank you.
I have never used self storage before but everything was explained clearly to me. Price was surprisingly low. Very impressed overall.
I needed to use storage when my house conveyancing dragged on for far longer than anticipated so, finding myself in the position of having to move out of my rented property and crash with a friend, thank heavens for the existence of Big Yellow. Staff at the Bromley branch were really helpful and the discount rate made the final bill (and refund!) an absolute relief at a time when finances were really tight. The only criticism was that the storage bays smelled very strange but it had been newly built so maybe that's why.
I used the storage while I went overseas and I am still using it while I am waiting for my own storage area to be refurbished. The staff are efficent and the facility is dry and clean and very secure. It is not the cheapest but you get what you pay for and at least I know all my gear is dry and safe. Also it is all very accessible and the support trollies and things are very useful.