Really friendly staff, amazing customer service. Was very chatty and answered all of our questions. Made the process super easy and stress free. We were really pleasantly surprised with how great the service was. Also served a lovely cup of tea! Couldn't have been better!
I was helped so very well from my first enquiry in what has been a difficult and delicate situation. I was given clear information and guidance on all aspects of storing belongings.
Very friendly service and easy process
Everything was made so easy online and in store. Customer service by Ellie was excellent so very helpful.
Your staff are very helpful. Particularly a guy called Lee (in your Byfleet location). Lee was very clear about the onboarding process, mailed & called me back with regular updates, and explained everything that was required.
Very clear and precise instructions, reasonable pricing, efficient staff.
Well coming. Knew who I was. Offered a coffee. Was warm and friendly. explained everything in detail. Especially has it was my 1st experience of using a storage facility.
Ellie explained everything clearly and efficiently. She made us feel welcomed.
Lee was very helpful & efficient at my check in.
Amazing customer experience in checking in with Lee at Byfleet