Customer reviews for Byfleet Self Storage

4.8 out of 5 stars
930 reviews
Really friendly staff, amazing customer service. Was very chatty and answered all of our questions. Made the process super easy and stress free. We were really pleasantly surprised with how great the service was. Also served a lovely cup of tea! Couldn't have been better!
Rebecca
25 Feb 2024
I was helped so very well from my first enquiry in what has been a difficult and delicate situation. I was given clear information and guidance on all aspects of storing belongings.
Norma
20 Feb 2024
Very friendly service and easy process
David
13 Feb 2024
Everything was made so easy online and in store. Customer service by Ellie was excellent so very helpful.
Christine
24 Jan 2024
Your staff are very helpful. Particularly a guy called Lee (in your Byfleet location). Lee was very clear about the onboarding process, mailed & called me back with regular updates, and explained everything that was required.
Charles
23 Jan 2024
Very clear and precise instructions, reasonable pricing, efficient staff.
Richard
9 Jan 2024
Well coming. Knew who I was. Offered a coffee. Was warm and friendly. explained everything in detail. Especially has it was my 1st experience of using a storage facility.
Andrea
7 Jan 2024
Ellie explained everything clearly and efficiently. She made us feel welcomed.
Elisa
2 Jan 2024
Lee was very helpful & efficient at my check in.
Timothy
13 Dec 2023
Amazing customer experience in checking in with Lee at Byfleet
Matthew
23 Nov 2023