Staff was incredibly helpful and lovely. I was shown exactly what to do, asked if I was happy with the choice and told that they're there for support always. SUPERB.
Everything was fully explained and it all worked perfectly
Great staff very friendly
Polite and efficient service with everything explained Don't know the chaos name but he had a beard
Lindsay in the Byfleet branch could not have been more helpful, and she was a pleasure to deal with
The Canadian representative at Byfleet was extremely helpful, pleasant, patient, welcoming and explained things fully. She even offered a Coffee which after a long day of moving was greatly welcomed.
The service that I was given by sammy and Lindsay was brilliant, everything explained very well, easy to use to use facility , very clean everywhere.
Service was polite, efficient and staff concerned to find solutions to storage problems as well as to inform fully regarding obligations.
Extremely helpful staff who ensured I gained the best and most suitable deal possible. The storage process is very simple and straightforward to use.
Everything is geared up for the ease of use for the customer. The staff were excellent, friendly, knowledgeable and efficient. Sam was on duty and she went through everything in a manner that put me, as a Big Yellow virgin, at ease. The overall facilities are clean, well presented and give a good indication of how the business is run. I am deeply satisfied with my Big Yellow experience!