Friendly, helpful staff
Gregory
21 Jan 2024
Friendly, helpful staff
Very helpful considerate
Staff very professional and helpful, explained everything in an easy to understand way, took me through everything when starting the rental so I knew how everything worked.
Friendly staff, very patient and everything explained well.
Staff were superb. Sonny and Sophie both so helpful.
Sophie & Sonny are simply fantastic. Friendly, helpful & efficient. They've been like a calm in a storm with the chaos of moving etc. The other chap, i cant recall his name - who works weekends, is also lovely & friendly. I can't remember the last time i enjoyed a client service interaction as much as I have with your team.
Excellent customer service. The check-in process seems OTT, but I decided not to deduct a point for that as Alex and his colleagues were so good.
I found that the staff were really friendly and welcoming. They answered all questions I had and took the time to explain the process and costs that would be involved, even acknowledging when a miscalculation had been made and correcting this before I had noticed.
Very professional, and responsive to emails/calls etc.
Competitive rates Safe and clean storage spaces Excellent staff User friendly access