Erin was very helpful and friendly on the phone and answered all my questions.
Jason
27 Aug 2019
Erin was very helpful and friendly on the phone and answered all my questions.
From my initial visit with Charlie everything was great. She explained the process and I was happy with my quote.
I spoke to Charlie for my initial phone call who was really helpful. Both dale and Charlie were there on my move in day and were great. Explained everything really well and made it very stress free. Thank you :)
When I called to enquire, the lady was very helpful and reserved a unit for me without putting any pressure on me to part with any monies. I was kept updated with regular emails of what was required of me and giving me online access to add details before I got to the storage facility. Upon arrival at the storage facility, Erin handled me on the day and she couldn't have been more helpful. She took me to view the unit, which soon became apparent that I would need a much bigger one. She took me back to the office and found me a bigger unit without any problems. She was very empathetic, with a positive can do attitude. She could see how upset I was and she calmed me down and found a solution that worked for us both. Erin was my angel.
Professionally and accommodating to my needs
Erin & Alex made the whole experience hassle free when i went to enquire about storage & explained the process which made my first experience a breeze.
Answered all our questions with excellent knowledge. Charlie is also very friendly and personable, give her a pay rise as good staff are hard to find!
Completely seamless. All information was easy to understand and professionally presented, and all questions were answered.
All seemed straightforward
The team are camberley were so helpful and nice!