Customer reviews for Camberley Self Storage

Staff were very helpful in explaining how it works regarding entry/exit

Simples Great and friendly service - even got a cup of coffee (which was good too) Space provided was perfect and staff were on hand to explain the procedures and help out when required

The staff here had always been really helpful and friendly!! Charlie was great help for the final documentation signing!

Aisha checked us in and was so helpful, I really couldn’t fault her. Even though we arrived late in the day she took all the time possible to make sure everything was ok and correct. She was excellent and a real credit to your company

From initial phone conversations with Charlie and Dale through to checking in, I cannot praise highly enough the care and level of attention given to the customer service experience. I was delayed with the removal guys my end and was taking it to the wire with regard to checking in and the time the Big Yellow Storage shuts. Dale went above and beyond all expectations to ensure I was still good going to get my stuff in storage. He stayed on past his home time to get me sorted and was genuinely pleased to help me. I hope these sentiments get passed on to the powers that be because Dale’s level of customer service should be applauded and set as a bench mark for other companies to meet. All round a great experience.

I was dealt with by Erin and she went above and beyond to explain the unit spec and size in great detail. Even going to the extent of showing me various units so I could find the appropriate one. Moving in was seamless and easy.

When I reservered my unit, the gentleman was professional and knowledgeable. When I moved in a lady called Erin served us. If all your employess are like Erin you have a great time. She was patient, understanding, extremely professional and knowledgeable and we beyond to make sure that we were very happy customers. She was a breath of fresh air.

Extremely easy and transparent. Understood the process wholly thanks to their service.

Everything 10/10 Brilliant

My initial enquiry was handles very efficiently and very helpfully. When I visited Big Yellow for the first time I was given a very warm welcome, all my questions were answered and I was given a very useful explanation of how your system works. Many thanks.