Really helpful staff, nothing was too much trouble. If had to suggest something, maybe offering a choice of unit location based on the size needed? Not that big of a deal for us.
The initial enquiry went really well. The staff were very friendly and gave great advice. A lovely coffee helped the process too!
brilliant Reading store was cheaper but was offered same deal at Camberley which was more convenient for me.
Brilliant from initial enquiry to moving in. Superb service
Aaron, Ayesha and Erin were all fantastic and very friendly - excellent customer service
I was absolutely blown away by how helpful everyone was. Aaron, Erin and Charlie have nailed customer service in my opinion. I'll never use anywhere else.
I was phoned back quickly, they took me around the options to give me an idea of what they had and explained everything clearly.
Aaron the office manager was extremely helpful polite and experienced making the whole experience sress free. The layout of the building and access is easy and the unit was extremely clean. Nice touch is the background music.
The website was easy to navigate. The picture of the room sizes with objects we helpful. I got an initiate phone call from the storeroom to confirm everything. the Staff were very pleasant and helpful.
Excellent, initial contact was with Erin whiz explained everything clearly and patiently. Felt at home straight away.