Wonderful experience, was given a tour, got a refund for not using the full booked time, very transparent, sold useful items at the location, no hidden fees, well maintained and tidy. Can 100% recommend using this service.
lovely experience. Aneta was very informative in estimating which storage ft square i needed based on the items i had and was very patient with me in explaining the different charges. definitely a comfortable experience!
“Great place with a spacious layout. The trolleys are large and very helpful, and the lift makes moving items quick and easy. Friendly staff and convenient for storing belongings.”
The staff at the reception desk is very friendly and helpful. I didn’t do the online check in before coming over and he helped me sort things out quickly. The storage space is well maintained and safe. Definitely recommend!
David was great in getting us set up with storage. Was very quick and convenient!
Thank you to Helen and her colleague, you were both very helpful
I had a very last-minute change of travel plans and needed to store my belongings urgently at Big Yellow Self Storage in Cambridge. The team there was incredibly helpful and kind, making what could have been a stressful situation feel easy and smooth. I stored my items on June 7, 2025, just before closing time, and the supervisor on duty was especially supportive—even though I unfortunately didn’t catch their name. I truly appreciated the team’s professionalism and willingness to help at the end of the day. Highly recommended.
It’ll was lovely to go to big yellow storage company and the it was very helpful easy to talk to and finding my room was fairly easy thank you Big yellow storage company
Everything is VERY well organised! The place is just behind Lidl: be careful because Google maps will either send you to a different storage company or will mess up the directions in the last mile! The staff is very helpful and will help you choose the volume you need. I certainly recommend Big Yellow Self Storage. The only limit is that it closes quite early in the afternoon (especially during weekend).
Great experience, everything went smoothly. Helin in particular was amazing and very helpful throughout.