Initially I had an issue with checking in with an unexpected cover charge but David, the branch manager, put in the time and effort in order to clarify the situation and resolve the problem and made sure I'm happy with the results. It's great to see they go above and beyond to resolve the issues. Highly recommended!
Big Yellow Cambridge is awesome. I can't recommend them highly enough. Flexible secure spotlessly clean storage and lovely staff
Extremely nice experience! David was very kind and helpful! Highly recommended
David was incredibly helpful, polite, explained everything perfectly and went out of his way to make sure we were looked after. Amazing service, would definitely recommend using them because of him 🙏
Great experience! David was amazing and professional and really helped guide me through the process. Thank you so much!
Yesterday was the third time that I used big yellow storage facilities in Cambridge. I have always received exceptional service from the staff members but yesterday (11.12.2025) there was a lady on duty late afternoon when I came to drop off my stuff(I forgot her name). She was incredibly helpful, patient and understanding . She went above and beyond to make sure that I got the best deal out of my storage options. I had also booked at 100sqm room only to get there and realise that the room was too big and needed a 75sqm one. She downgraded me to the right size one without any issues. I will never forget her kindness and how she helped me.
Great customer service! Thanks for making my life easier.
Nadir Ahmed provided an excellent service. He explained everything clearly. Provided a slightly higher upgrade at the same cost. I was very happy with his attitude and customer service.
Excellent service, the staff are very friendly and explain the process well. Incredibly reasonable price for the space.
Дуже зручне місце для зберігання.