Customer reviews for Cambridge Self Storage

4.9 out of 5 stars
686 reviews
It’ll was lovely to go to big yellow storage company and the it was very helpful easy to talk to and finding my room was fairly easy thank you Big yellow storage company
sues playlist hardiman
10 Feb 2026
Everything is VERY well organised! The place is just behind Lidl: be careful because Google maps will either send you to a different storage company or will mess up the directions in the last mile! The staff is very helpful and will help you choose the volume you need. I certainly recommend Big Yellow Self Storage. The only limit is that it closes quite early in the afternoon (especially during weekend).
Giccippi
26 Jan 2026
Great experience, everything went smoothly. Helin in particular was amazing and very helpful throughout.
Customer
25 Jan 2026
Initially I had an issue with checking in with an unexpected cover charge but David, the branch manager, put in the time and effort in order to clarify the situation and resolve the problem and made sure I'm happy with the results. It's great to see they go above and beyond to resolve the issues. Highly recommended!
Amir Naseredini
4 Jan 2026
Big Yellow Cambridge is awesome. I can't recommend them highly enough. Flexible secure spotlessly clean storage and lovely staff
Elaine Hendrie
19 Dec 2025
Great experience! David was amazing and professional and really helped guide me through the process. Thank you so much!
Jaafar Atiku
13 Dec 2025
David was incredibly helpful, polite, explained everything perfectly and went out of his way to make sure we were looked after. Amazing service, would definitely recommend using them because of him 🙏
James Massey
13 Dec 2025
Extremely nice experience! David was very kind and helpful! Highly recommended
Francesco Cisternino
13 Dec 2025
Yesterday was the third time that I used big yellow storage facilities in Cambridge. I have always received exceptional service from the staff members but yesterday (11.12.2025) there was a lady on duty late afternoon when I came to drop off my stuff(I forgot her name). She was incredibly helpful, patient and understanding . She went above and beyond to make sure that I got the best deal out of my storage options. I had also booked at 100sqm room only to get there and realise that the room was too big and needed a 75sqm one. She downgraded me to the right size one without any issues. I will never forget her kindness and how she helped me.
Goitseone Thamae
12 Dec 2025
Great customer service! Thanks for making my life easier.
Beverley simon
25 Oct 2025