Booked a unit online, then got a phone call to check details and explain the booking in process. Friendly and professional throughout. I saw the same member of staff when visiting to set up account who was amazing. Poppy took the time to explain the whole process from payment to access of the units with the same attitude as on the phone and through the whole process was fantastic. A credit to the staff.
Very friendly and informative check in process. Thanks to the gentleman who checked us in
Extremely helpful guy at reception, found me the exact storage solution I needed. And explained everything clearly.
Marcus was all the time doing his best, explaining perfectly everything and letting me to take decisions. He was great, to be honest. Even calling on previous days.
From we walked in door we were greeted with a smile. All info delivered & sought understanding. Very pleasant staff
Very clean and great security and staff
Excellent customer care. Clean and easy to use facility. Would definitely recommend. So sorry I can’t remember the names of the two gentlemen I felt with at the Cardiff branch but they were so accommodating. Even got be some water as I started coughing. Such caring members of your team.
Very friendly and nothing any bother.
I was unable to check in online because of my international number. I was asked to send all the necessary documents and information via email and you would do the check in process for me
Very friendly and knowledgeable staff. Excellent facilities.