Quick and efficient service from all the staff. Very friendly (Sian and I bonded over a shared love of sprouts!) and knowledgeable. Top marks for the way they dealt with changing the size of our storage unit after we'd been mis-informed by our kitchen suppliers about the correct size needed.
It was very good service, easy to find room and man was very nice and helpful
Staff very friendly, easy process online and in the store
Superb service
Because I could not give eleven
I was given brilliant customer service and, for someone who has never considered using storage before, would definitely recommend Big Yellow as a convenient way to save space in the house. I purchased a very strong padlock which was cheaper than any hardware stores locally. Very impressed with the security and facilities.
Liz was amazing from start to finish. She's an asset to the team.
Staff were very helpful and made the process very easy also found the price competitive rented an outside container for ease of access. The access in and out of car park could be better especially when large lorries are loading at the entry point.
Only just moved in but at initial enquiry stage and move in, the staff were all very helpful, no hidden surprises and all went very smoothly
The process was really straightforward and the staff have been in touch with us ever since reserving our locker. They were incredibly friendly and helpful - thank you!