Customer reviews for Cardiff Self Storage

Extremely fast and helpful with my last minute storage needs!

Check in’s quick, took less than 10 minutes with the paperwork. Marcus is really helpful and gave us a tour of the storage, answered all the questions.

I had such a wonderful experience at Big Yellow! Sian was incredibly friendly and super helpful throughout the whole process. They offer a variety of storage services, I can buy boxes and tape right there. It made everything so easy!

Excellent experience with big yellow. Poppy was excellent from start to finish. Cheerful and calm in a stressful time. Like the flexibility BY offers too.

Had a great experience with Big Yellow Storage recently. I called to ask about storage options and spoke to Poppy, who was absolutely fantastic from the get-go. She was friendly, patient, and really knew her stuff. Poppy took the time to walk me through everything in detail and made what could’ve been a stressful process feel completely straightforward. She genuinely went above and beyond — even followed up afterwards to make sure everything was going smoothly. It’s rare to come across someone so professional and easy to talk to. She really is a star and a credit to the team. Also want to give a quick mention to Shan, who was really nice and added to the warm, welcoming feel. If you’re thinking of using this branch, I’d 100% recommend it — and if you get to deal with Poppy, you’ll be in excellent hands

Customer service is great.

Very helpful! Easy process.

Neil looked after our contract and could not have been more helpful. Very happy doing business with Big Yellow, and satisfied with the solution they have provided.

Worked well job done no hassle

hood storage room