Had a great experience with Big Yellow Storage recently. I called to ask about storage options and spoke to Poppy, who was absolutely fantastic from the get-go. She was friendly, patient, and really knew her stuff. Poppy took the time to walk me through everything in detail and made what could’ve been a stressful process feel completely straightforward. She genuinely went above and beyond — even followed up afterwards to make sure everything was going smoothly. It’s rare to come across someone so professional and easy to talk to. She really is a star and a credit to the team. Also want to give a quick mention to Shan, who was really nice and added to the warm, welcoming feel. If you’re thinking of using this branch, I’d 100% recommend it — and if you get to deal with Poppy, you’ll be in excellent hands
kendra ross
8 Aug 2025