Customer reviews for Cheltenham Self Storage

It was my first time using a storage facility and everyone involved explained things very clearly, and were ready to assist at each stage.

Amazing customer service right from the offset through to check in. We will recommend to friends and family based on the service we have received. Can’t thank you enough!

Neil was extremely helpful in explaining everything required to ourselves.

I chose to go with big yellow after the initial phone call after my online query due to the fab customer service I recieved from Terry in the Cheltenham branch. Everything was much easier than I thought it would be, and I recieved phone calls to check everything was still on track. Very pleased.

at first the initial enquiry was confusing but it was made very easy to understand the staff members were very considerate and friendly and i would reccommend them very highly

Initial enquiry was dealt with professionally and efficiently. The process from initial enquiry to receiving key to unit was very smooth.

The staff could not have been more helpful with and advice and getting me the best price possible.

Very happy with the service and the way everything was handled

Initial reservation done online followed by a courtesy call, staff were polite, knowledgeable and helpful.

Very friendly team. Showed us various size storage units and did us a great deal on the size that suited us. Had checked in on line so move in was swift