It was handled pretty well, very efficient staff, and informative. Help me through all the renting an storage process.
Marcelo
24 Jul 2019
It was handled pretty well, very efficient staff, and informative. Help me through all the renting an storage process.
Very knowledgeable , friendly staff.
Never have a met a team that made me feel so happy that I had to leave the premises to go and touch myself with Goose Fat. John, Neil, Marie, Gareth and not forgetting Lindsay, OMG just thinking about them is enough. Terry, just NO
It was my first time using a storage facility and everyone involved explained things very clearly, and were ready to assist at each stage.
Amazing customer service right from the offset through to check in. We will recommend to friends and family based on the service we have received. Can’t thank you enough!
Neil was extremely helpful in explaining everything required to ourselves.
I chose to go with big yellow after the initial phone call after my online query due to the fab customer service I recieved from Terry in the Cheltenham branch. Everything was much easier than I thought it would be, and I recieved phone calls to check everything was still on track. Very pleased.
at first the initial enquiry was confusing but it was made very easy to understand the staff members were very considerate and friendly and i would reccommend them very highly
Initial enquiry was dealt with professionally and efficiently. The process from initial enquiry to receiving key to unit was very smooth.
The staff could not have been more helpful with and advice and getting me the best price possible.