Customer reviews for Cheltenham Self Storage

Price will always be a factor and it depends who offers the best deals at the time.

The whole process - from booking, to moving in, to moving out - was smooth, efficient, and facilitated by welcoming, friendly and professional staff.

Excellent service on site with msnnon reception st Cheltenham on the day - 9 June

Good customer service

The manager Neil was very helpful and answered all our questions, giving us options that helped us make our decision. Hi

Convenient, great service and a good price. Terry at the Cheltenham Branch was extremely helpful. We have used that Branch before and will use it again in the future as needs demand.

Neil & Terry could not have done more

Check-in experience was OK, and the staff did their best to accommodate my storage needs. However, I was left with some confusion as to what I'm being charged. I paid £258 but I didn't receive any kind of invoice or receipt, and I don't know what this was made up of (e.g. how much of that is for insurance?). Also, it seems to be over double what I was initially quoted (£15.90 for the first 8 weeks, £31.80 after that). I seem to have paid £32.25 per week, which is over twice as much as I was expecting. The staff kept insisting that I'm getting a very good deal, but I'd rather just see the numbers and make that judgment for myself.

Great friendly and helpful staff! Gave me a discount too!

Great customer service from Terry. Very smooth transition and experience all round.