Customer reviews for Cheltenham Self Storage

Staff very friendly and helpful, nothing too much trouble.

Our initial booking in Birmingham was cancelled due to weather at very short notice, which we were very unhappy about. As a result due to quick thinking, we called the Cheltenham storage unit, as we were near there on our journey up from Cardiff to Birmingham, and Terry at the branch was fantastic, he sorted everything out for us at such short notice and was incredibly friendly and helpful! He also reassured us that we could be easily accommodated which let the stress off a very eventful day!

The staff were very pleasant, efficient, knowledgable, courteous, helpful, and a great price as well. Couldn’t have done better, really pleased.

Excellent communication and service

Friendly down-to-earth staff. Lost a point as the room has some cobwebs hanging off the ceiling bars

Terry was kind, courteous and very efficient at signing us up at short notice. The 8 week deal helped tremendously too.

It's all very straight forward. Booking the room and doing most of the preliminary on line was easy. Everything was explained when we went to the unit to complete the process and started to fill the room.

Very efficient service. The assistant clearly explained how the service provided is used and demonstrated the use of coded entry and exit. There was also the added bonus of the 50% discount for first 8 weeks

The staff at Big Yellow were brilliant. we were having such a stressful move and Terry at Big Yellow Cheltenham made us feel relaxed and completely confident in what we were being offered - His knowledge was incredible. It really was the highlight of an extremely difficult day. I would recommend you guys in a heartbeat!

Really good service throughout, warm welcome and could not have been more helpful