very helpful great advice for how to access our unit if we need to.Advice on how to pack. Use of their packing boxes etc. Everything you need was to hand/ Show you around the different sizes of storage areas so you get an idea of what you really need. Big thank you to Terry and Gareth
excellent SERVICE
Simple, easy and flexible. Kept in touch throughout and accommodated changes right up to initial storage. Gareth and Terry were very friendly and talked everything through.
Staff very friendly and helpful, nothing too much trouble.
Our initial booking in Birmingham was cancelled due to weather at very short notice, which we were very unhappy about. As a result due to quick thinking, we called the Cheltenham storage unit, as we were near there on our journey up from Cardiff to Birmingham, and Terry at the branch was fantastic, he sorted everything out for us at such short notice and was incredibly friendly and helpful! He also reassured us that we could be easily accommodated which let the stress off a very eventful day!
The staff were very pleasant, efficient, knowledgable, courteous, helpful, and a great price as well. Couldn’t have done better, really pleased.
Excellent communication and service
Friendly down-to-earth staff. Lost a point as the room has some cobwebs hanging off the ceiling bars
Terry was kind, courteous and very efficient at signing us up at short notice. The 8 week deal helped tremendously too.
It's all very straight forward. Booking the room and doing most of the preliminary on line was easy. Everything was explained when we went to the unit to complete the process and started to fill the room.