Customer reviews for Croydon Self Storage

4.8 out of 5 stars
1200 reviews
Can't fault the service, everyone has been friendly and very helpful whenever I needed assistance. Thank you for my time at Big Yellow Storage
Jack Rumbelow
6 Sep 2026
Amazing experience here yesterday. We were helped by Kaythryn and she was extremely helpful and intuitive! She explained everything in detail and left us with no questions. She listened and understood well what we needed without us even asking (or knowing what was best for us.) She also made great suggestions. Best customer service I’ve ever experienced. There was another colleague of hers who was also helpful, even though he was attending to other people. Great people! Great store!
Marietou Bah
6 Sep 2026
Dominik and Kathryn the managers at the Croydon branch were excellent. They were very knowledgable and helpful.
James Lisk
5 Sep 2026
Kaythryn was super helpful and informative and cared more about customer service than just the money and it made the experience that much more better especially since it was my first time using a storage space. The conversation was lovely and she is definitely the reason I will use the space again!
Ramatulai Wurie
5 Sep 2026
Charlene on reception was amazing, she explained everything in full detail and answered any questions that I had. She also showed me how everything worked. Would totally recommend this storage unit.
Sharon Gray
29 Aug 2026
Dominic was super helpful in helping us set up our storage space. So friendly and energetic. It was a lovely experience which could’ve easily been stressful
Saad Khan
22 Aug 2026
Dominic was very friendly and helpful, great experience.
Grant Cartwright
19 Aug 2026
Amazing service from Dominic really helped me through the whole process
Nikaaa Baby
18 Aug 2026
Dominik was of a great help when I came to make some enquiries about changing my storage uni. Thank you so much Dominik.
Gertrude Dike
18 Aug 2026
Couldn’t rate Paula’s exceptional service highly enough! My first experience with self-storage and she made the whole process very straight forward and easy.
Hannah Thomson
15 Aug 2026