Very well. Very helpful staff
Claudia
18 Sep 2020
Very well. Very helpful staff
The staff member that dealt with my enquiry was absolutely fantastic from start to finish.
The initial contact made on the phone by myself was very friendly and encouraging providing a lot of information that lead me to go to the Derby facility. Nicola the Derby facility Armadillo representative was again very helpful and showed the facility to me and aided the setup of the locker by setting the combination padlock for me.
Excellent service
We’d checked out the nearby competition and did not have a great experience there. Our experience at Armadillo was the exact opposite. Aaron was brilliant! A really charismatic, welcoming and friendly listener/problem solver which is exactly what we needed. We were on a tight time schedule trying to help a family member with a fallen through house move and Aaron really helped to relieve some of that potential stress arising with his calm and caring approach. Honestly could not have asked for a better customer service experience.
This is our first experience of using a storage facility. Arron made it easy, he was excellent.
Online x Easy enough. Difficult for the company to explain the size online but it became clear when we went to look at the units.
I spoke to Aaron, he was very friendly, informative and helpful. Thank you
The staff at Derby were really helpful and professional and the booking in was quick simple and social distancing was kept at all time. You have a great team at Derby
Very helpful staff with a very relaxed attitude. The facilities are very clean both inside and out and easy to use.