For first time user of a storage facility, we received plenty of information or advise and clear communication from Michael.His professionalism assured us we had chosen the right company.
Very easy to organise storage for our needs. There was lots of flexibility in size and access times
Michael was very helpful & professional - you can tell he takes great pride in his work. He explained everything in detail & made the whole process stress free. it;s the first time I have used a storage unit so was made to feel at ease.
I was served by Tariq who was very friendly, polite, helpful and informative. I was checked in without any issues and all questions I asked were answered to my satisfaction. I was shown the unit and all procedures were explained with ease which made it very understandable to myself.
I had a excellent experience, i was greeted with respect, sayd who looked after me as i was rushing to get things done made the process very smooth he was well dressed , polite, fast and efficient at his job as i am a employer of about 10 staff i wouldn't hesitate to recommend him to any employer.
Very good serci
Overall was a good experience and as used before I knew what to expect.
From first telephone contact I have been treated with respect by people who know what they are talking about and are anxious to ensure that Big Yellow provides me with the storage I require at the best possible price. Michael at the Ealing store has been unfailingly helpful and knowledgeable.
Both my sister and I found Michael at the Ealing branch to be excellent. He was polite, personable and professional.
I was welcomed and a clear and precise details of the facilities that were available . I was shown around and made aware of the security arrangements on site and I was able rto relax and made my choice of units.