Tracey and Gill were incredibly lovely and helpful! I was expecting putting my stuff into storage to be a chore, but after a chat with them my day turned around. I would give 6/5 stars if that was possible.
Fantastic time. The facilities are well maintained and very clean. Big shout out to Tracy and Jill
Jill and Tracey are very friendly and attentive staff. They went the extra mile
Tracey and Gill at the reception were super helpful, funny and the most friendly staff, amazing help with what i needed, couldn't recommed enough for everything you need for moving and storage ++
Tracey, Jo and Mark were very helpful, both with helping me pick the appropriate sized lock up and with organising deliveries. Would highly recommend
Jill and Tracey were so amazingly helpful and lovely, would absolutely recommend!!
All very easy from online booking to online checking. Great communication with team who pro actively contacted us to ensure we had the right size storage and also opening hours on day of check in. All explained well on site. Great security too and good value for money due to early booking discount.
Found myself at Big Yellow Storage today, served by Jill and Tracey (legends). Due to my unforeseen circumstances (Lack of funds), I had to wait about half an hour before I could get into my unit. They were incredibly kind and easy to chat to, we ended up covering everything from how to make proper spaghetti carbonara to nights out at Garibaldis in Edinburgh. Can’t fault the service and highly recommend if you like your storage experience with a side of great chat.
Incredibly polite, helpful and reassuring!
After a long drive up from MCR, I was running on caffeine and vibes—but Jill and Tracey totally turned my day around! Absolute stars. Super helpful, full of good energy, and made everything so much easier. 10/10 would recommend—someone give them a raise and a holiday!