Very friendly and helpful, showed me around and offered drinks, well telling me about what promotions were on, and just good interaction.
Gary
19 Apr 2024
Very friendly and helpful, showed me around and offered drinks, well telling me about what promotions were on, and just good interaction.
Everything went well
Mark was helpful and informative. Gave detailed information
Great customer service from Karyn and Viktoria in Eltham. System was down but completed paperwork in an easy and proffesional manner
Everything! Really helpful staff, clean easily accessible unit, my first experience of self storage has gone v smoothly
Approachable staff
Process was very slick. Able to check in before turning up and process was clear, videos also helped. Staff friendly and helpful.
The entire customer service journey from obtaining a quote through to getting set up with Adam at the location was seamless. Adam clearly set out all the details for our rental and answered all of our questions. This was some of the best customer service I have experienced in a long time.
The staff have been really helpful with everything. They have taken time and care to make sure that I was happy with the unit I have rented. The building is immaculately clean and tidy and the trollies are very useful too. The only thing that could have been better explained is how the entry code system works in conjunction with the security alarms.
1- you showed understand and great flexibility with the changing move in dates, knowing I was waiting for a belongings to come from abroad. Thank you! 2- Adam was very helpful even though I left little time for the check in but made it all happen quickly, smoothly and efficiently.