I had a fantastic experience at this self-storage facility, all thanks to Mercy! She was friendly, knowledgeable, and made the process seamless. She took the time to help me find the perfect unit, and her professionalism really stood out. Highly recommend, and a big thank you to Mercy!
Popped in yesterday to rent another room ( returning customer ) and met Nikki the manager. She was super helpful, patient, kind and even offered me my old storage space back. She is very knowledgable on pricing and offers and runs a very clean, well oiled operation there. If you’re looking for a clean, secure space, with helpful staff, esp. Nikki, then dont go anyplace else. ( A few weeks on special offer now too I believe ). 👍🏻😇📦
Great service from Nikki and Rikki
I was supported by Mercy, and Nikki and they have been amazing. The team has been absolutely delightful and accommodating of my changes and last minute plans. Really really really appreciate the help and support. Will definitely get back if needed or for a cup of tea!! Thanks again guys!!
It was wonderful Mercy helped me a lot!!!
Excellent customer service. Mercy helped me!
I moved into my unit today and the team at Finchley North were incredibly helpful. I have used many storage places but Big Yellow definitely takes the win. Thank you to the whole team!
I had the pleasure of being assisted by Shabana, and I can honestly say she provides the best customer service I’ve ever experienced. She is not only professional and efficient, but also one of the most amazing people at work – friendly, caring, and always going the extra mile to make sure everything is perfect. Her positive attitude and dedication truly make her stand out. Thank you, Shabana, for making the experience so easy and enjoyable!
Mercy could not have been friendlier, swifter or more helpful.
Nicky helped me in choosing the right boxes