We were accomodated in such a quick, efficient and amiable manner that we left the branch happy and confident that our things should remain at Big Yellow. Our overall experience at Big Yellow Fulham has been hassle-free, painless and very positive. Will highly recommend to family, friends and colleagues alike.
The process of registering was very straightforward - I had to make a number of trips to take items into storage and it was always very easy to load up on the trolleys and get to the storage space.
Second time of using Big Yellow and staff continue to be friendly and very helpful. Storage space is clean and access is extremely very user friendly. Would definitely recommend to others looking for safe, secure storage in a clean environment.
Comparable to the auntie of banking First Direct, it's no surprise that Big Yellow was recently voted on of the best companies to work for. Every process from the moment you walk in is all about simplicity and convenience. The service is second to none and the rates very attractive. It's one of the very few companies where you can tell employees are really proud to work where they do. This of course is reflected in the excellent service the customer receives.
went to fulham storage great staff great attitude always good perception of the customer needs thanks
Big Yellow was the best storage I have used in 13 years of moving in and out of flats and storing between moves. Spacious and civilised. Staff always on hand to help and answer questions. Also clean loos! such a change from the other places. Not to mention the spacious parking. An enjoyable experience and will most likely have to repeat it soon.
we used big yellow inbetween house moves and found the service fantastic. The store in Fulham is clean and new, and the staff super helpful. Slight delay in getting lifts to work quickly but everything else couldn't have been easier. We would definitely recommend as a service for friends, particuarly due to the way the staff made everything as simple as possible for us, right from reserving a space, to loading and paying.
I was very happy to find out that I could downgrade the space I needed when I had lesser requirements for storage, which Big Yellow let you do without charging you extra or asking you for any notice. It can be done on the spot, and they go the extra mile to satisfy your requirements, i.e. a space that is easy to access, close to the one you had previously secured etc..If one needs to upgrad eor downgrade the storage capacity it is a simple and friendly matter with Big Yellow.
A great facility made brillaint by genuine and helpful staff. Thank you!
I would like to say how nice your staff are and that the access is good,the location is good, but I do not like the fact you are not open long hours at the week-end, this is the time when most people lincluding myself like to go to check things or take things to the storage. I think you could be more helpful in this aspect.