Customer reviews for Gateshead Self Storage

4.8 out of 5 stars
472 reviews
The staff were very helpfull and friendly, The whole experience was very smooth, I strugged initially with the online regestration but the lady at the desk went through everything in detail which i liked, My family always used safestore in the past but no more,
Dean
11 Mar 2024
The service I have received from enquiring on the phone to coming to look around my unit has been excellent. I have never used a storage unit service before and the team walked me through every step! I would highly recommend!
Sarah
7 Mar 2024
Very helpful and knowledgeable, easy check-in process. Clear guidelines, procedures and personable service.
Alexandra
26 Feb 2024
Ben and Madeline were great. I couldn’t note believe how simple the process was, and having trolleys etc made things very easy.
Adam
25 Feb 2024
Very easy to set up Easy to manage
Catherine
9 Feb 2024
helpful. clear instructions. follow up call.
Susan
27 Oct 2023
Service and staff excellent
Paul
11 Oct 2023
Excellent customer service from Rebecca
Paul
2 Oct 2023
Communication, your staff were on hand when I had queries and they also called before we were due to arrive to ensure that we knew what we needed and the support that was on offer. It was good to talk to a human!
Jane
2 Sep 2023
Staff couldn’t be more friendly or informative and a pleasure to talk everything through with
Stephen
11 Aug 2023