Customer reviews for Gateshead Self Storage

4.8 out of 5 stars
472 reviews
Checked in today with Madelyne and she was lovely and super help, can’t thank her enough. She helped me set everything up correctly and explained the process which was easy and convenient which was what I needed. I feel confident about choosing this company, would definitely reccomend.
Gabrielle Newbrooke
23 Mar 2026
Stored my stuff. 10/10
Robert Small
11 Mar 2026
Really quick and simple process. Incredible friendly and helpful staff, flexible room sizes and able to purchase boxes, wrapping and other packing stuff. I’d really recommend them
Big Bang Mad11
9 Mar 2026
Staff were very helpful. There is a good selection of storage units varying in size. Building is clean and well organised with good security. Would recommend
Fliss McDermott
5 Mar 2026
Usually storage is not something I would think of as a positive experience, or somewhere to leave a review. Big Yellow Gateshead (used to be called Armadillo) has been a really lovely experience. I've rented here a couple of times before, and will rent again. The big reason I like this place so much is Madds, she is so helpful, happy, and all round lovely. The rest of thr process of renting, payments etc are as easy as you could want. And they have various climate controlled units of all sorts of sizes. If I need storage again, I'll be back, and hope to see Madds.
Ryan Karatimus
25 Feb 2026
Ben & Mads were Excellent, a great help..
Gavin Campbell
24 Feb 2026
Very helpful and friendly staff,.easy to start process and when I ended contract. Would consider again if required.
richard dugdill
19 Feb 2026
Fantastic service and competitive pricing. Couldn't recommend enough
Jamie Hawkes
19 Feb 2026
Very helpful. Ben saved my partner and I money as we had booked a bigger room and showed me a 25sqft room which was more than ample for our requirements.
Drew Brown
9 Feb 2026
Excellent service and speedy check in
Simon Winfield
30 Jan 2026