Rebecca (I think that was her name!) was incredibly helpful and friendly throughout but especially when we had car troubles! Thoroughly recommend the storage was clean and easy to use 👍
Great friendly staff willing to help with any enquiries
I recently used Big Yellow Self Storage in Gateshead while moving house and had an excellent experience. Ben, the assistant manager, was professional, friendly, and very knowledgeable. He took the time to understand what I needed and helped me choose the most suitable storage unit for my belongings. The whole process was smooth and stress-free. Great customer service — highly recommended!
Very easy process. Very helpful staff.
Checked in today with Madelyne and she was lovely and super help, can’t thank her enough. She helped me set everything up correctly and explained the process which was easy and convenient which was what I needed. I feel confident about choosing this company, would definitely reccomend.
Stored my stuff. 10/10
Really quick and simple process. Incredible friendly and helpful staff, flexible room sizes and able to purchase boxes, wrapping and other packing stuff. I’d really recommend them
Staff were very helpful. There is a good selection of storage units varying in size. Building is clean and well organised with good security. Would recommend
Usually storage is not something I would think of as a positive experience, or somewhere to leave a review. Big Yellow Gateshead (used to be called Armadillo) has been a really lovely experience. I've rented here a couple of times before, and will rent again. The big reason I like this place so much is Madds, she is so helpful, happy, and all round lovely. The rest of thr process of renting, payments etc are as easy as you could want. And they have various climate controlled units of all sorts of sizes. If I need storage again, I'll be back, and hope to see Madds.
Ben & Mads were Excellent, a great help..