Customer service at every step of the process has been by far the best I have had in self-storage
Anthony
5 Mar 2023
Customer service at every step of the process has been by far the best I have had in self-storage
From the easy way of renting the box online, to the professional staff greeting us in there
Jacky Cox was absolutely amazing in providing all the details and responding to all of my questions and concern. I have been before to a competitor called Shurgard, and there is no possible comparison between them and Big Yellow when it comes to customer service, empathy and support.
The italian girl was fantastic super gently and very professional 5 stars for her I eaccomended your storage.
The stuff are frindly
Clear, detailed, patient and friendly.
The staff was amazing.
Very friendly, useful and clear advice. No delays either in terms of the telephone being answered quickly and organising the facility. The whole thing was very smooth and enjoyable - especially given that James was so congenial. patient and efficient.
Great staff, fast and easy
Clean, dry easy to access smooth operation