Customer reviews for Harrow Self Storage

We've been using the storage facility at Big Yellow Self Storage in Harrow for over a year now, and the experience has been absolutely incredible from start to finish. The entire team consistently goes above and beyond to support their customers. Their professionalism, friendliness, and genuine care make all the difference. A special thank you to Tina, Louis, and Akash—each of them has been outstanding. Whether it's helping by answering questions, or just being welcoming and approachable, they treat every customer with kindness and respect. You can truly feel that they care about making your experience stress-free and smooth. The facility itself is top-notch—safe, secure, and spotlessly clean. We’ve never had to worry about the safety of our belongings. The premises are well maintained, and everything is managed with great attention to detail. I highly recommend this storage facility to anyone looking for peace of mind and excellent service. Thanks again to the Harrow team for making our experience so easy and pleasant!

Great experience with Big Yellow. The facility is clean, secure, and well-organised — I felt confident leaving my belongings there. Highly recommend for anyone needing reliable storage last minute

Lovely staff and always willing to help. I would highly recommend to family and friends

Very helpful staff. Secure & clean.

It is a great experience working with Big Yellow in harrow

Fantastic customer service! I was downsizing units and the team were super helpful in guiding me to the right size for what I needed; no pressure, just honest advice. The whole process was smooth and straightforward. The facility is clean, secure, and easy to access, and the staff were friendly and knowledgeable throughout. It’s great to know my stuff is in safe hands. Highly recommend if you’re looking for flexible, reliable storage with excellent customer support.

Big Yellow customers consistently appreciate professional, friendly, and proactive staff, who often help you optimize your storage and make the process stress-free. However, the service isn’t the cheapest—insurance, extra services, and unit sizing can impact cost.

All the team are very friendly and helpful. If we ever have a problem they are quick and eager to resolve it. The building and loading bay is always kept clean and organised. If you are looking for storage and want a professional experience go to Big Yellow Harrow. 👍

Great service

Fantastic help from the staff especially from Akash and Tina