Great customer service He was pleasant and took time to explain things to us and settle us in
Theodosia Okyerebea
7 Jul 2024
Great customer service He was pleasant and took time to explain things to us and settle us in
Dan and Sophie were fantastic and super helpful. They guided us through everything perfectly and answered all our questions. Their support made the whole process so much easier for us.
Easy booking and easy use
Staff very helpful , in particular one staff Dan zaidi at canal yard hayes Rd, was so helpful , he is the reason I would recommend big yellow. to other people , if the staff are nice then I will come back again , even if have to pay more the price is not important to me
Service given
The wonderful service I received from Sophie was truly exceptional. She was very helpful and attentive. Only because of her, I chose Big Yellow Storage in Hayes
Customer service was excellent, good rates, location is perfect, good equipments for ease of access are available, nice place overall.
Sophie was AMAZING at arranging access despite me completely missing the fact that you have limited working hours. Sophie managed to get me to sign the contract midway my journey from Scotland to Hayes and out of hours access arranged. Excellent service, will definitely use again! :)
Very smooth process from my initial enquiry to actually getting my storage locker. All the staff were efficient and knowledgeable about the business.
Great customer service. Ann was really helpful patient and understanding