Good customer service. Clean and modern
Paul
30 Jul 2017
Good customer service. Clean and modern
Jahan was really helpful and friendly and answered all my questions, he made everything really simple. Jahan has also helped me out now that I am using the storage, which is really great as it means that customer service is still top quality even after the contract is secured. It makes dealing with Big Yellow a pleasure. Additionally everthing is clean and in working order.
Paul, the Sales person. He was such a nice chap, really helpful and explained everything really clearly. A great representative for your company. Facilities are great and makes self storage very easy.
Great service by Jahan, explained everything in a professional and easy to understand manner. Really nice guy.
They were so helpful in organising the storage for us. Our lives were made very easy by the person helping us in reception
All-round excellent experience.
Everyone was very helpful when I was checking in and I even had a cup of tea with one of the team. Paul was on the front desk and explained all the security numbers I had to enter before I could access and get out of the Big Yellow storage area. He showed me the actual storage space I had been allocated and he also showed me the various box sizes I might need for packing. He went out of his way to make the whole experience as easy as possible.
Paul was exceptionally brilliant and extremely helpful, he answered all questions I had and was able to break down all information in an understandable way. Overall his wonderful customer service has ensured I will be a returning customer
Paul was kind, considerate, compassionate and helpful!!!
Good reception, everything was well explained. Am so grateful for the service i received from Jahan Islam.