Great customer service from Assistant Store Manager Mr Paul Regan .
John
3 Jul 2017
Great customer service from Assistant Store Manager Mr Paul Regan .
Professional staff ( Sophie Fortune and Paul) with a reassurance of complete security at the premises.
The staff at high wycombe were very efficient helpful and welcoming. Instructions were presented clearly understood. Recommend highly for storage and with the 50 percent offer that was running at the time brilliant value. Purchased a 75sq ft room for 3 weeks
The employee was very helpful and polite. Made me feel very nice. Explained everything very thoroughly and made the whole process very easy.
Sophie was lovely to deal with from the start, all the way through to locking up our unit. Sophie is an asset to Big Yellow!
The staff were very friendly and helpful. They gave guidance and suggestions, were happy to talk and to explain things. I can not fault them in any way.
Easy to get info and quote on line. Very good follow up both on line and by phone. Helpful and knowledgeable staff.
clean and easily accessible premises, swift and professional assistance by staff on duty.
The explanations, documentation, ease of changing storage size and all services was excellent from the telephone calls and the receptionist.
Outstanding customer service from Paul, most helpful and understanding of our needs for storage. The courtesy call prior to us moving in was great. All information provided made the use of storage very easy and straight forward.