Customer reviews for Hounslow Self Storage

Staff incredibly helpful and polite, really walked me through every aspect of storage, clearly and helpfully explained everything, and answered all my questions. Good choice of storage spaces, very helpful to have boxes/tape/pens etc for sale right there. I would prefer slightly longer core opening hours so I could go in early evening without having to pay extra - say until 7. But apart from that, storage with Big Yellow has been a very helpful, very stress free experience.

Hounslow store is good. ease access , near to airport,reasonable costs overall satisfied with the service

Needed storage for a few weeks for some furniture and the Big Yellow has so far provided exactly what i needed

Extremely professional staff - friendly, efficient, helpful, polite.

The employee that got me set up with my storage unit was incredibly helpful and friendly. My only regret is that I booked a space a little too big for what I needed but it is still very affordable. Accessing the unit is easy and convenient and I would recommend it to anyone looking for storage that is easy to use and not too expensive.

I've never had any kind of storage space before so reservation space at big yellow hounslow was a first for me and right from my initial enquiry through to the day I moved in the customer service was excellent and so helpful. Everything was explained in detail, I can't fault the staff here at all and the location is fantastic. I'm starting off with a small space and going up to a larger room in a few weeks which I thought would be alot of hassle but its going to be really straight forward.

I used Big Yellow's facilities near Heathrow at quite short notice as I was in need of some storage space for a week for a few of my things whilst away. I was met at the centre by a very helpful member of staff who guided me through the process enabling me to get started in no time and return in a week's time to pick up my things without any hassle, which is just what I was after!

From the first phone call until I gave back the unit all staff were helpful . I was unsure and not really trusting of the service before I spoke to Scott who works there . He explained everything he even showed me all units so I could see the sizes before I hired it

The most brilliant aspect of The Big Yellow Storage is the more than helpful staff & familiar faces. Always there to answer q's and offer a pricelss service. Thankyou Big Yellow. xx

I stored my two recliners and some other stuff in a unit. I sometimes go and sit there to get away from my husband and kids as its so peaceful there!!!!!!! Great service from the staff. They are so helpful and cheerful. Very clean place and secure unit. Its total peace of mind for me. Thanks thanks.............