I used Big Yellow's facilities near Heathrow at quite short notice as I was in need of some storage space for a week for a few of my things whilst away. I was met at the centre by a very helpful member of staff who guided me through the process enabling me to get started in no time and return in a week's time to pick up my things without any hassle, which is just what I was after!
From the first phone call until I gave back the unit all staff were helpful . I was unsure and not really trusting of the service before I spoke to Scott who works there . He explained everything he even showed me all units so I could see the sizes before I hired it
The most brilliant aspect of The Big Yellow Storage is the more than helpful staff & familiar faces. Always there to answer q's and offer a pricelss service. Thankyou Big Yellow. xx
I stored my two recliners and some other stuff in a unit. I sometimes go and sit there to get away from my husband and kids as its so peaceful there!!!!!!! Great service from the staff. They are so helpful and cheerful. Very clean place and secure unit. Its total peace of mind for me. Thanks thanks.............
I was pleasantly surprised when I went to have a look at Big Yellow Hounslow. It has great security features, and really helpful and friendly staff. I'm more used to fairly basic self-storage facilities in Australia but this is quite something else - a high level of security makes me feel much better about storing my things there. I was walked through the facilities and had everything explained to me, and the sign-up process was rather painless. I'm not so easy to impress but I am impressed. If a friend of mine needs a storage space in Hounslow area, I would not hesitate to recommend them.
Staff were very friendly and the process was simple and easy
Having never used any type of storage facility before I had no idea what I was doing and was a little worried about this. However, I found the staff very friendly, helpful and knowledgeable, which quickly put me at ease. I was shown around the facility and assisted to choose the correct size space for what I needed. I was impressed with the security measures in place and as far as the location is concerned it really couldn't be better as it is opposite where I live! I had never even considered using storage places before but would definitely consider it again in the future if the need were to arise.
very good smooth and efficient customer service and support from staff members all the time.
Yellow storage is the all in one place for Business storage.
i was moving house and yellow box was quite helpfull to store my stuff for a while thanks