The customer service I received from both Kelsey and Sandra was absolutely excellent. They helped explain the process in a way I could understand from start to finish, and went out of their way to help whether it was on the phone or at the storage unit itself. A great experience with The Big Yellow Storage, thank you!
Patrick was great and super helpful! Couldn’t have done it without him.
Super helpful - allowed us after hours access to help with a super stressful move out!
Incredible. Fantastic customer service. So helpful and provided me and my mum with so much ease. Sandra was great. Would 100% use this service again, amazing customer service! Thank you!
Very helpful and informative!! Would definitely recommend to anyone needing storage!!!
Thank you so much to the super friendly Stefano (/Stephano) and Sandra for making my experience so easy and efficient! It was my first time using a storage unit, so I was feeling a bit apprehensive at first, but with their help I was so at ease! Everything was explained so simply and warmly, which made the entire check in and storage process so seamless. The facility is also so very well-kept and clean. An overall great service, thank you!
Moving my things in while in between homes and this was a really easy way to do it. Stephen was really helpful in informing me on how the storage unit works and my options. Overall very helpful and friendly staff.
Kelsey and Patrick were great from check in to move out
Great service. Kelsey was so helpful in getting us all set up and explained everything perfectly for us.
kelsey was AMAZINGGGGGG so much help :)