I decided to use Armadillo purely on the attittude of the staff. Their pleasant and helpful approach has made a difficult time much easier and I would highly recommend the Hull facility on this alone.
Whilst not as new and glitzy as some storage facilities Armadillo in Hull is has some of the friendliest most helpful staff I have encountered anywhere. If only all customer service staff were like you, life would be so much easier.
Helpful staff, convenient location. Would be better if open on a sunday and the rooms had some minimum heating and lighting. Otherwise a great service offered
Angela store manager in Hull was absolutely fantastic. We arrived late due to heavy traffic on motorway which gave us an hour to move our sons belongings from his house in Hull into storage. Angela helped us move our items and also stayed late so that we could move at least two car loads across Hull. It's a shame the facility is not open on Sundays as many parents travel a long distance to move their 'little darlings' whilst at Uni, sometimes, only able to do this at a weekend Saturday.
The Hull branch is a good central location and has plenty of space in the loading area. It is secure, clean and tidy. The service i received was excellent by 3 seperate members of staff, in particular a fellow unfortunate Hull City supporter. I was made aware of a half price promotion so i took advantage of that and saved some money. The only criticism i would have was a lack of the larger size trolly that enabled more to be loaded up in 1 go, somthing i found useful when having to go up and down the lift to the 1st floor but this was only a small inconvenience. In general the whole experience was one of the least stressful of the home moving process
From the initial phone call to query prices, followed by the staff members visit to our premises the transaction could not have moved more smoothly. The location is perfect for our company, secure, accessible and friendly. Recommendations follow easily.
I'm new to using storage but it won't be my last time. The staff were excellent, friendly and helpful. The storage space felt safe and secure and the lift access and trolleys were both really useful. The only downside is that it's not open for longer - maybe even one night as a late night would be amazingly useful. And Sundays, too. But I'd definitely use the facility again.
Everything about my use of storage was excellent - opening times, access, staff. The only down side was the cost - would have stored for longer if it wasn't so expensive.
Very helpfull and explained everything to me perfect, Jon was very understanding of my circumstances.