Customer reviews for Ilford Self Storage

Nice and easy process, workers were very helpful especially Randeep!

Ryan and Randy were extremely helpful and considerate as I did my check in. It’s been a hectic day of moving and having them greet me kindly and make the experience smooth, simple and friendly has been wonderful. Best customer service experience. Would give 10 stars!

Ryan. Absolute legend. Made it seamless and quick. Highly recommend

Great service

Ryan and Randeep were absolutely fantastic! They were incredibly helpful throughout the check-in process, taking the time to explain everything clearly and making the whole experience so easy and stress-free. Both of them were genuinely kind, welcoming and such lovely people to deal with. It’s rare to come across customer service this good. You can really tell that they care about helping customers and making sure everything is sorted properly. Big Yellow Self Storage Ilford is honestly the best place to go for self storage, and Ryan and Randeep are a huge part of what makes it such a great experience. I couldn’t recommend them highly enough! Thank you both for all your help!

Randeep and Ryan are great!

Ryan was so helpful today. After having a stressful day of moving, he went through the intro to the storage, he was patient and made sure I understood the guidelines. Big yellow storage system is easy to use. Even the people that use it was friendly and helped when I was using it. I was definitely recommend.

Very happy with Randeep who has been very friendly and helpful from start to finish. This is always very appreciated when you need to handles moving stuff around

Ryan was super helpful! The onboarding process was straightforward.

Absolutely amazing place. I’ve been here 7 years now and have always had a great service. I recently upgraded my room size and the manager Ryan and his colleague Mike were both amazing to deal with. Ryan went out of his way to assist me in my transfer and I was more than happy with the deal I was offered. I am happy to be here and can see myself staying for a lot longer. Big thumbs up to all @ Big Yellow!!