Customer reviews for Kings Cross Self Storage

5 out of 5 stars
572 reviews
Excellent experience. All my stuff were stored here for 2 months and they were safe and we had access to them when we wanted. Client support was also amazing, specially from Roger. I will def recommend it.
Francisca Ladouch Bahamondes
21 Mar 2026
Moved in today was helped tremendously by Roger a true gentleman
Paul Howes
21 Mar 2026
Super easy and simple to get started. Joe was a great help.
Jacob Bunn
20 Mar 2026
Really convenient storage and helpful staff. I’ve used this facility multiple times and have always had a great experience. On my most recent visit, Roger helped me and made the whole process quick and smooth.
Lisa S
14 Mar 2026
We had a great experience at Big Yellow Storage Kings Cross. They have made everything as smooth as possible, particularly given that we needed to move in during their extended hours. The app made accessing our unit really easy and when we did encounter an issue, Store Manager Joe was a life-saver and ensured we could complete our move in that evening. What could have been a really stressful experience, was made so much easier by the smoothness of the service - thank you!
Hannah Brown
13 Mar 2026
Had an amazing customer service experience at Big Yellow. Roger was so helpful, kind and explaining everything. He answered all my questions and was very accommodating. 10/10
Mariana Mendonca
11 Mar 2026
Celine and Roger are fantastic
Max Holdsworth
8 Mar 2026
Amazing service! Roger was not only informative but also incredibly helpful while assisting me in setting up my lock. He took the time to show me what the storage units looked like and made sure I was comfortable with everything. I really appreciated his patience and great customer service.
May Love
8 Mar 2026
Excellent service from big yellow and very friendly informative Roger 🙏
alan rockett
8 Mar 2026
I had a wonderful experience renting with Roger! He was very helpful and accomplished.
Sarah Younes
7 Mar 2026