Customer reviews for Kings Cross Self Storage

5 out of 5 stars
611 reviews
We had an excellent experience checking into Big Yellow Kings Cross. Roger explained everything to us clearly, and was extremely helpful and friendly. Could not have been better. Would definitely recommend Big Yellow. Norman Miller, 3 April 2026
Kutanios Ltd
3 Apr 2026
Roger has been very helpful and professional in helping me set up my storage unit. Thank you
supercook jr
28 Mar 2026
Very straightforward check in process led by Joe!
Lily S
28 Mar 2026
Moved in today was helped tremendously by Roger a true gentleman
Paul Howes
21 Mar 2026
Excellent experience. All my stuff were stored here for 2 months and they were safe and we had access to them when we wanted. Client support was also amazing, specially from Roger. I will def recommend it.
Francisca Ladouch Bahamondes
21 Mar 2026
Super easy and simple to get started. Joe was a great help.
Jacob Bunn
20 Mar 2026
Really convenient storage and helpful staff. I’ve used this facility multiple times and have always had a great experience. On my most recent visit, Roger helped me and made the whole process quick and smooth.
Lisa S
14 Mar 2026
We had a great experience at Big Yellow Storage Kings Cross. They have made everything as smooth as possible, particularly given that we needed to move in during their extended hours. The app made accessing our unit really easy and when we did encounter an issue, Store Manager Joe was a life-saver and ensured we could complete our move in that evening. What could have been a really stressful experience, was made so much easier by the smoothness of the service - thank you!
Hannah Brown
13 Mar 2026
Had an amazing customer service experience at Big Yellow. Roger was so helpful, kind and explaining everything. He answered all my questions and was very accommodating. 10/10
Mariana Mendonca
11 Mar 2026
Celine and Roger are fantastic
Max Holdsworth
8 Mar 2026