Customer reviews for Kings Cross Self Storage

5 out of 5 stars
645 reviews
The person on shift selene was amazing, super thorough and super informative. Made me feel confident in everything to do!
Jade
18 Mar 2025
Rogerio and the whole team were super friendly and very helpful. I had some awkward shaped fine art sculptures that I was worried would be difficult to fit into storage. Rogerio went out of his way to show me various sizes and dimensions of units with a tape measure to find the right one and prevent having to go far up in size/price. This made the whole experience relaxing and reassuring. He also makes a great coffee!
bodie Stanley
16 Mar 2025
I am a new customer at Big Yellow Storage in King's Cross and am about to move my belongings in. So far, the experience has been beyond all expectations! From the initial phone call to enquire and book a visit to the premises, to the times I’ve been there for more information or paperwork, the service has been outstanding. I had the pleasure of dealing with Shaz and/or Sami on all occasions, and I have to say their approach is both refreshing and incredibly positive. They are friendly, knowledgeable, efficient, and helpful in every sense, always putting the customer first. I felt genuinely valued as a customer every step of the way. Moving can be a stressful process, but both Shaz and Sami made it easy and completely stress-free for me.I would highly recommend Big Yellow Storage at King's Cross to anyone looking for storage solutions.
Alma Becirovic
14 Mar 2025
Staff are really friendly
Aleph Nathan
10 Mar 2025
Friendly staff, tidy storage, good offers
Kamran
9 Feb 2025
The service and efficiency of Roger was excellent
Richard David Willliam
28 Jan 2025
Really friendly and helpful service, efficient and quick. Facility looked clean.
Jessica
27 Jan 2025
I am a new customer at Big Yellow Storage in King's Cross and am about to move my belongings in. So far, the experience has been beyond all expectations! From the initial phone call to enquire and book a visit to the premises, to the times I’ve been there for more information or paperwork, the service has been outstanding. I had the pleasure of dealing with Shaz and/or Sami on all occasions, and I have to say their approach is both refreshing and incredibly positive. They are friendly, knowledgeable, efficient, and helpful in every sense, always putting the customer first. I felt genuinely valued as a customer every step of the way. Prep for moving things can be a stressful process, but both Shaz and Sami made it easy and completely stress-free for me. I would highly recommend Big Yellow Storage at King's Cross to anyone looking for storage solutions.
Alma
26 Jan 2025
roger is sooooo great. he has a super great attitude and explained evething so clear. Like this company and people here!
NA
24 Jan 2025
The customer support agent I spoke to as well as the staff at the unit itself were quite professional, approachable, and were eager to help me get the most well-suited and affordable deal for my needs. Just an excellent quality of service which exceeded my expectations.
Dylan Ridge
16 Jan 2025