Very good, Sami Declan was very helpful
Jiayi
30 Sep 2024
Very good, Sami Declan was very helpful
Be transparent about all costs in advance. The quoted cost was £14.10 per week for the first 8 weeks, but I had to pay £176, which really stung me on the spot and I had to transfer money from my savings in front of your employee. I think this is unacceptable as I chose this storage facility based on the quoted price but I was lied to. There is no excuse for this. The staff were very helpful though and the building is good. I'd like to make it clear that I was fully satisfied with the member of staff who served me, but the way the company operates needs work. In addition, you really don't need to phone your prospective customers every 2-3 days before moving in to pester them with the same information. I actually found this to be irritating. Just one call would suffice and I appreciated it.
Very friendly introduction, well-explained and dealt with efficiently and quickly. Rachel was fantastic .
Excellent customer service. Got all the informatiom I needed and very quickly. Check in was really easy too and stoarge space is clean and well organised.
Customer service was amazing! Declan and sadly I can't remember his name (but it was only his 3rd day) were so great and helpful.
Very easy and very friendly ( the staff )
Well instruction. Friendly staff. Short waiting time.
Amazing service . Went out of his way to provide best service very good . Great team
Really easy on boarding and great customer service in store from Declan
best service ever by shaz and sami! very helpful with everything !!