Customer reviews for Kingston Self Storage

Monika who dealt with my booking was extremely friendly and helpful

During my recent visit to Big Yellow Self Storage, I was thoroughly impressed by the exceptional customer service provided by Monica. She was not only welcoming and friendly, but also extremely helpful in guiding me through the various storage options to best suit my needs. Monica meticulously outlined all related costs, allowing me to make an informed decision with ease. Transitioning from another storage provider, I found the services at Big Yellow to be superior—highlighted by the facility’s convenient location, ample parking, secure access, and cleanliness. The availability of trolleys also made unloading a breeze. I am genuinely pleased with my experience and highly recommend their services.

Staff were very helpful. In particular Chris could not have done more to help us

Chris and Izabelia made the experience easy and straightforward. They were comfortable to talk to and didn’t make anything complicated.

Good prices - very flexible access - helpful customer service

Customer service was top notch, the lady helping me really went above and beyond to give me the best possible service. I would highly recommend using the kingston big yellow storage to anyone after my experience.

Lovely friendly and helpful staff that made set up easy - specifically Chris

Very easy and all staff were very helpful

Really easy to use. Staff member was really helpful and efficient.

The service is efficient and uses a good online check-in portal, which meant that I did not need to spend a long time with the paperwork upon arrival.