Staff are very professional, helpful and actually seem happy
Julie
19 Jun 2023
Staff are very professional, helpful and actually seem happy
The two receptionists stayed in late as I was stuck in traffic. Gave me a friendly welcome and showed me round with no frustration, despite me turning up 10mins after closing
Friendly , efficient , professional and helpful advice without being pushy giving us space and giving us suggestions like reserving the room before we made our decision so we get the room we wanted .
I’ve been served by Izabella. She provided high class service. She was very helpful and passionately asked all my questions. I am very satisfied with service been provided to me. :)
Customer service and in-store experience was impeccable. Izabella was especially helpful, patient, and took time to cover important points and make sure I was confident of what I could have, how big, all costs etc AND it was clearly going to go over the end of her shift, and she made no real signs of trying to hurry me along. I would largely recommend this based on my experience of her.
I felt like your staff really cared. My situation is a difficult one right now and they showed real humanity. Everything went very smoothly and they were able to help above any expectations I had.
All the staff were very friendly and helpful. The set up and access was easy and straight forward.
All the experience was very great. The storage was clean, quick and easy to check in. Tina, who guided me from first call to move in was amazingly helpful. Would definitely recommend.
The customer strive that I received was outstanding expecially from Tina and Jainan. Them expecially made this stressful move expeamily easy for me
I arrived at storage just 2 minutes before they close to move in. But staff was very kind and accept me to move in despite delay. It's extraordinary and I highly appreciate their concern. Thank you so much.