Initial enquiry we made was dealt with in friendly and helpful manner, much more approachable than other storage companies we made enquiries to. Felt we were in good hands.
Without any hassle and it is my second time in your premises
Fantastic - couldn't have been easier!
All clearly-explained. Helpful and friendly staff ie. Todd at Kingston Bigyellow
A gentleman named Todd helped me with all my queries and paperwork at the Big yellow storage in Kingston. He was helpful and extremely friendly. He made the whole experience easier for me. He was very professional and provided an A class service.
Jess was exceptionally friendly, helpful and informative. I really enjoyed working with her as she made the process easy and seemless. As someone who manages people, I would say she is exceptionally talented in her customer service and is a great asset to the company.
The staff at the kingston store were extremely helpful and friendly. Jessica Miller in particular who dealt with us from enquiry to moving in was brilliant from start to finish.
Process was very easy and quick. Todd assisted me setting up the account and was very helpful and professional.
Aaron was very very helpful. I needed a storage very last minute on a Sunday and he ensured everything worked out and i was settled in before they closed. Everything was very easy and very straight forward. Literally took me 10 minutes!
The service that I received from all the staff and in particular, Aaron, was excellent