Good service
Adrian
14 Sep 2018
Good service
Aaron was a legend
great service
Really helpful staff (Todd), answered all my questions and enquires. showed me the rooms when I asked, helped me gauge how much space I would need, and helped reserve the room for me so I had time to thin about things.
Very friendly staff..... explained everything.... all of them had a sense of humour, ( the two bearded brothers- Aaron and Todd !!) and also kuda who patiently took me through the process and who I can find no fault with whatsoever...!
The customer service helpline was very helpful in advising the storage size and explaining the process involved in placing a booking for someone who's never used Big Yellow storage.
The custoner service in store at reception
Smooth on-line set up available making it easy to have a quick check in with a super friendly and welcoming team on site.
Aaron was great polite and very friendly. He made sure that all our questions are answered and he offered a personalised service.
Really quick and easy, with the help of Todd and most importantly his pal Eeyore.