Exceptionally friendly, understanding and efficient service.
Christine
30 Dec 2016
Exceptionally friendly, understanding and efficient service.
Very good customer service from moment you picked up the phone, check in everything Check in process a bit long and could be clearer how long it will take to do
dione was really good at explaining and showed us around. he was really helpfull and had a positive attitude.welcoming and nice over all. good customer service.
Good deal, and good service. However Kingston branch didn't notify Milton Keynes that I was checking in up there.
It does what it says on the box and receptionist was efficient and helpful
The team were very informed and helpful with all information that they provided
Sarah your representative was the epitomy of friendly, efficient service, and made what is always a difficult and stressful experience of moving house, much more pleasurable. She is an asset to your organisation
Dion was extremely friendly and helpful when I turned up to enquire with my 2 young children. Very informative and although my husband was insisting we used Shurguard (who we've used before) I was impressed with the customer service and facilities and Big Yellow.
The quote is not a true reflection of the overall price. When we got there we found out there was a minimum length of time, - deposit to be paid, £3 lock to be paid for etc. A quote should tell you how much it will cost. Otherwise we wouldn't looked eldewheeer.
The initial conversations with Sarah were helpful and the signup was all very organised and efficient ( again with Sarah), So couldn't have been better.